Anti Corruption & Bribery
Corporate Social Responsibility
Equality & Diversity
Health & Safety
Quality & Service
Modern Slavery & Human Trafficking
- Information we collect from you
- Use of your information
- Storing your personal data
- Disclosing your information
- Third party links
- Access to Information
- Contacting us
(a) The contract is for the hire and /or sale of equipment detailed on the contract. The parties to the contract are:
(i) the Hirer, as an individual or an organisation whose official representative will be the signatory of the contract.
(ii) eventhireRefrigeration is a trading division of Event Furniture Limited (Registered No. 5362649) with registered office at Forest Lodge, Kingsley Wood Road, Rugeley, Staffordshire WS15 2UG. No changes or additions shall be effective. Any condition not enforced or deemed invalid will not affect any other condition.
(b) All equipment hired remains the property of eventhireRefrigeration at all times. Purchased equipment remains the property of eventhireRefrigeration until full payment is received by eventhireRefrigeration.
(c) Where the Hirer is in breach or subject to insolvency or liquidation proceedings, eventhireRefrigeration may terminate the contract and collect equipment without affecting any rights to recover monies owing or breach of contract damages.
(d) Acceptance of goods and services from us implies that you have accepted our Terms & Conditions.
(e) eventhireRefrigeration does not warrant that functions contained in this website content will be uninterrupted or error free, that defects will be corrected, or that this website or the server that makes it available are free of viruses or bugs. We shall have no liability for any direct, indirect, special or consequential loss arising out of the use of or the inability to use this website including (without limitation) reliance on any information or content of the website or which results from mistakes, omissions, interruptions, deletions of files or emails, defects, viruses or delays in operation or transmission.
(a) Hire charges will be for periods of 3 days (72 hours) or one week (7 days) or multiples, including Bank Holidays, as detailed on the hire contract. All charges quoted are subject to VAT at the current rate.
(b) Delivery and collection will be charged at current eventhireRefrigeration rates. Failed delivery and collection attempts will be charged at current rates.
(c) All outstanding payments, including VAT, will be paid on demand.
(d) Deposits will be requested as security on equipment hired and will be used against any outstanding payments. Any balance due is refunded back to the original source of the funds on return of equipment in sound / clean condition.
(e) For those customers who do not have a trading account with us, payment in full will be required to secure & confirm your order.
(f) Any parking fines or other parking costs incurred due to inadequate provisions made by the organisers of the event for delivery and collections by eventhireRefrigeration will be re-charged to the Hirer.
(g) Any equipment unavailable for inspection or collection, after a reasonable time, will be deemed to be lost and a charge will be made to the Hirer equal to the current replacement value of the equipment. The Hirer agrees to pay for all equipment loss, repair and cleaning (see clause h). Hire charges will continue until full payment is made.
(h) Equipment must be returned by the Hirer to eventhireRefrigeration in the same condition that eventhireRefrigeration supplied it to the Hirer. Any catering equipment, crockery, cutlery or glassware items returned by the Hirer to eventhireRefrigeration in an unwashed state will be liable for a ‘return-dirty’ charge which is currently 20% of the hire value of these items.
(i) All cancellations must be confirmed in writing. In the event of a cancellation, the following charges will apply;
28 days or more prior to delivery – A minimum £25 cancellation fee will apply
Up to 27 days prior to delivery – 20% hire cost payable by Hirer
Up to 14 days prior to delivery – 35% hire cost payable by Hirer
Up to 7 days prior to delivery – 50% hire cost payable by Hirer
Up to 72 hours prior to delivery – Full charges will apply.
Responsibilities of The Hirer
(a) Adequate delivery and collection access will be provided by the Hirer. Any loading, unloading, set up or break down assistance provided by eventhireRefrigeration is at the Hirer’s risk.
(b) The Hirer or his/her signatory will check quantities and condition of equipment on delivery and sign the contract to confirm agreement. Any damage or shortfall must be agreed, noted on the contract and signed off by both parties.
(c) The Hirer accepts full responsibility for the security and safe use of the equipment until collection or return to eventhireRefrigeration.
(d) The Hirer shall return all crates and boxes supplied by eventhireRefrigeration. Failure to return these items will result in a charge for their full replacement value being made to the Hirer.
(e) The Hirer agrees to insure all equipment on a full replacement basis against loss and theft. All insurance claim proceeds to be paid to eventhireRefrigeration on demand.
(f) The Hirer must inform eventhireRefrigeration as soon as practicable if an item on hire becomes faulty.
Responsibilities of eventhireRefrigeration
(a) Agreed hire rates will be maintained for the length of the contract.
(b) Appropriate instruction on the safe use and operation of the equipment will be provided by eventhireRefrigeration. eventhireRefrigeration does not accept responsibility for any loss or injury caused by the use of company equipment.
(c) All powered equipment will undergo appropriate testing and inspection in accordance with relevant statutory requirements prior to commencement of hire.
(d) Whilst eventhireRefrigeration will make every endeavour to supply equipment as described in the current catalogue and website, all items are offered subject to availability. Circumstances may lead to alternative products being supplied, but they will conform to the same standards.
(e) If equipment cannot be supplied on the agreed date because of circumstances beyond its reasonable control, eventhireRefrigeration shall return all monies paid and not be liable to pay further compensation to the Hirer.
(f) The liability of eventhireRefrigeration for any claims made by the hirer will not exceed the contract charge and does not extend to any consequential or financial loss caused by late or non-delivery, unsuitability, breakdown or lawful repossession.
Updated October 2023